STAY IN TOUCH

How, when to reach out to customers, prospects By Jim Kendall This column originally appeared in the September 29, 2014 Daily Herald There presumably are differences between your client and p...

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FINDING PROFITS

Culture change can drive growth, profit gains By Jim Kendall This column originally appeared in the September 8, 2014 Daily Herald     Paul Vragel seems to approach business growth and change backwards – or, more politely, in a non-traditional way. Either way...

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