Culture change can drive growth, profit gains

By Jim Kendall This column originally appeared in the September 8, 2014 Daily Herald   Paul Vragel seems to approach business growth and change backwards – or, more politely, in a non-traditional way. Either way, his method of creating “an improvement culture to increa...

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Own your building? Time for pre-winter maintenance

By Jim Kendall This column originally appeared in the October 12, 2015 Daily Herald                 The unexpectedly cool start to October should have been a reminder for entrepreneurs who own the building that hou...

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How to catch up on your business reading

By Jim Kendall This column originally appeared in the November 16, 2015 Daily Herald                 If your to-read stack keeps growing, try the following: Condensed, mostly “how to” content written by three s...

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Back off during the holidays or charge ahead?

By Jim Kendall This column originally appeared in the December 7, 2015 Daily Herald                 Absolutely, this is the time to kick back: Quit making phone calls, because your best customers (and prospects) ar...

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How to get Ol’ Charley to retire

By Jim Kendall This column originally appeared in the April 25, 2016 Daily Herald                 Charley doesn’t want to leave. In spite of the fact that he has reached retirement age, his skills have diminished...

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